Zypager
Platform Engineering

Asterisk Consulting

Asterisk does a lot, which is exactly why it drifts into hard-to-debug states. Zypager reviews and rebuilds dialplan, PJSIP and call-control so behaviour is predictable and observable.

PJSIPARIqueuesIVR
Signalling · SIP
WebRTC clientBrowser
Kamailio / OpenSIPSSIP edge
AsteriskDialplan · ARI
SIP carriersTrunks
Media · RTP — relayed, bypasses Asterisk
WebRTC clientBrowser
RTPengineMedia relay
SIP carriersTrunks
SIP signallingRTP / mediaCarrier trunk

Problems solved

  • Tangled, fragile dialplan
  • PJSIP registration / NAT issues
  • Queue and IVR misbehaviour
  • Recording and carrier-integration faults
  • Performance under load

How Zypager helps

  • Refactor dialplan into predictable, testable flows
  • Correct PJSIP transport, NAT and RTP settings
  • Stabilise queues, IVR and recordings
  • Integrate carriers and realtime/ODBC cleanly

Technical areas covered

Dialplan designPJSIP configurationQueues / IVR / recordingsARI / AMI / AGIRealtime & PostgreSQL/ODBCNAT / RTP & performance

Typical deliverables

  • Dialplan / PJSIP review report
  • Refactored configuration approach
  • Reliability & logging recommendations

Frequently asked questions

Yes. One-way and no-audio problems are usually in the RTP media path or NAT/SDP handling rather than the signalling. With a SIP trace and the SDP from each leg, the media direction can be followed to the point where it stops.

Yes — Asterisk, FreeSWITCH, Kamailio, OpenSIPS and RTPengine. Many real systems combine them (edge proxy, media relay and application logic), and problems often live at the boundaries between them.

WebRTC-related work may be reviewed separately where it is directly connected to Asterisk, Kamailio, RTPengine or SIP troubleshooting, but it is not currently offered as a standard fixed-price service.

Reading traces is central to how Zypager works. A clear pcap, sngrep or Homer export, plus call details, is often enough to identify the failing transaction without live access.

Yes, on an hourly basis for urgent incidents — failed inbound/outbound calls, RTP/no-audio and carrier problems. Final scope and availability depend on access and complexity.

Related services

Not sure which service you need?

Send the symptoms and a call example. The right starting point becomes obvious from the trace.

Contact Zypager